top of page

PRIVACY POLICY

Last updated on May 17th, 2024

 

1. GENERAL INFORMATION

Your privacy is important to Return (“Return”) and this policy (the “Privacy Policy”) is to inform you of Return’s processes regarding the collection, use and disclosure of your Personal Information, as well as the rights and choices you have with that information.  By using this website (the “Site”), you consent to the collection and use of the Personal Information in accordance with this Privacy Policy. If you do not accept the terms of this Privacy Policy, please leave this Site now.  Return may modify this Privacy Policy at any time by positing modified terms and conditions on the Site.  Your continued use of the Site will be deemed your acceptance of the privacy policy as modified. This Site is not directed towards children under the age of 18.  If you are under the age of 18, you should not submit any Personal Information to Return.  This Site also contains links to other websites owned by entities that may or may not be associated with Return.  These links are for convenience only.  Return does not guarantee the accuracy, completeness, efficacy, or timeliness of the information contained on these websites, and is not responsible for the privacy practices or content of them.  Any information you provide to a linked website will be governed by that website’s privacy policy. 

​

2. WHAT PERSONAL INFORMATION DO WE COLLECT?

Return collects Personal Information through your interaction on the Site, emails, mail, telephone, and social media applications when you create place an order at our online store on the Site, or participate in Return’s forums, surveys, contests, sweepstakes, promotions, and chats.  “Personal Information” is information that identifies you personally, either individually, or in combination with other information, which may include, but is not limited to your name, email address, shipping address, billing address, telephone number, credit card number, date of birth, IP address, time zone, information about your device and web browser, webpages you view on the Site, records of correspondence if you contact Return, information you provide when you report a problem with the Site or order, links you click on the Site, demographic information, communication preferences, and product preferences.

 

3. HOW WE COLLECT THE PERSONAL INFORMATION?

Some Personal Information you may provide to Return voluntarily, such as when you place an order on the Site. Other Personal Information may be collected by Return through third-parties, public forums, or through the use of technology, such as cookies, log files, or web beacons. "Cookies" are pieces of information that Return sends to your computer while you are viewing the Site, which may then be stored on your hard drive so Return can recognize you when you Return to the Site. “Log files” track your actions occurring on the Site, including your IP address, browser type, and Internet service provider. “Web beacons” track how you browse the Site.

 

4. HOW DO WE USE THE PERSONAL INFORMATION

Return may use your Personal Information to:

  • fulfill and process your orders;

  • provide you with the information, products, or services you request or purchase;

  • provide you with effective customer service;

  • provide you with a personalized experience;

  • communicate with you;

  • invite and administer your participation in contests, sweepstakes, promotions and surveys;

  • screen orders for potential risk of fraud;

  • improve the content and functions of the Site;

  • market Return products or services to you in accordance with the preferences you select;

  • improve Return marketing and promotional efforts;

  • comply with applicable law or legal requirements, including subpoenas;

  • monitor and analyze your use of the Site;

  • carry out Return’s obligations or enforce Return’s rights in connection with the Site; and

  • accumulate and report aggregate, statistical information in connection the Site; 

 

Return may also provide your Personal Information or you may be required to provide your Personal Information directly to companies that perform services on Return’s behalf, including, but not limited to payment processing, website hosting, email and postal delivery, location mapping, or analytics and marketing services. Return’s third party service providers will only have access to the Personal Information that is necessary to perform the tasks requested on Return’s behalf and are required by contract not to disclose or use it for any other purpose.  In no event does Return sell your Personal Information to outside marketers. 

 

5. YOUR ACCESS TO PERSONAL INFORMATION 

Return will retain your Personal Information in Return’s records unless and until you ask Return to delete this information.  When you place an order on the Site, you may start to receive information and product promotions periodically via email.  You may “out-out” of receiving Return promotional emails at any time by following the instructions contained at the end of such emails. You may also notify Return via the contact information below to request access to, to correct any Personal Information that you may have provided to Return, or to inform us you no longer wish to have your Personal Information process. Once Return confirms your request, all your Personal Information provided to Return will be deleted. 

 

6. HOW WE PROTECT THE PERSONAL INFORMATION

Return has implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure, including, encrypting services, restricting access to your Personal Information to Return’s employees, contractors, and agents who have a need to know the information and who are subject to confidentiality obligations, and establishing procedures for Return’s information collection, storage, and processing practices.  Although Return uses commercially reasonable efforts to protect your Personal Information, Return cannot guarantee the security of your Personal Information transmitted through the Site.  Any transmission of Personal Information is at your own risk.  Return is not responsible for the circumvention of any privacy settings or security measures contained on the Site. 

 

7. SMS DISCLOSURE

By providing your phone number to Return, you consent to receive SMS (Short Message Service) or MMS (Multimedia Message Service) messages from us. These messages may include promotional content, updates on your orders, surveys, and other relevant information related to our products and services.

Key Details—Message Frequency: Message frequency may vary. Fees: Standard message and data rates may apply depending on your mobile service provider. Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Upon your request, we will promptly remove your phone number from our SMS database.
Support: If you need assistance, reply “HELP” to any message or contact us at sales@returnco.com. No Guarantee: While we strive to deliver messages promptly, Return is not responsible for delayed or undelivered messages due to factors beyond our control.

 

For more information about Return’s privacy practices, please contact us by e-mail at returnadmin@returnco.com or by mail using the details provided below:

 

Return

Attention: Privacy Officer

1802 90th St SW

Stewartville, MN 55976

bottom of page